Anna graduated from the University of London with a degree in Mathematics and went on to join British Airways’ graduate management training scheme. Anna spent four years working in British Airways’ fast-paced operational environment, and then went on to join ECT Charity in 1989, where she gained extensive experience in passenger transport and operational management. Anna rose to Passenger Operations Director in 1996 and was appointed CEO in 2008. She holds a Certificate of Professional Competence in national transport operations.
Since becoming CEO, Anna has stabilised the organisation, clarified its vision, refreshed the brand and recruited a new Board. She also oversaw the expansion of the business from Ealing to include operations in Milton Keynes, Cheshire, Dorset and Cornwall. In 2012, Anna led ECT Charity’s ground-breaking partnership with 24 community transport operators across the country to provide the Accessible Shuttles service for the London 2012 Olympic and Paralympic Games, the largest operation of its kind ever attempted. This success has been repeated at the inaugural Invictus Games in 2014 in London, the 2015 Rugby World Cup at Twickenham and Olympic Stadiums, as well as during the World Para Athletics Championships and IAAF World Championships in London in 2017.
In 2016, Anna was awarded an MBE in the Queen’s 90th Birthday Honours List in recognition of her major contribution to community transport, both locally and nationally. In 2017, she was named on the inaugural WISE100 list of the 100 most inspiring and influential women in social enterprise, impact investment and social innovation. She was also awarded “Director of the Year” by FTA Everywoman Transport and Logistics Awards in 2014.
Anna is currently Vice Chair of Ealing Community Network, Chair of the London Community Transport Strategic Forum, Chair of the campaign group Mobility Matters as well as being a Community representative for a variety of partnership Boards in Ealing.