Staff & Trustees


Gaelle Guillaume

Operations Manager, Ealing

Gaelle joined ECT Charity as Operations Manager in Ealing in 2023 and works closely with the Operations Team to ensure that all our operations are carried out in a safe, professional, and timely manner. She works closely with the Operations Team, as well as Senior Management, to facilitate effective and efficient delivery of our passenger services.

With a diverse background spanning various industries, Gaelle brings a wealth of experience to her role at ECT Charity. Specialising in marketing and retail operational management, she is skilled at driving customer service excellence and optimising processes. Gaelle's skills in strategic planning, team leadership and problem-solving have underscored her ability in delivering exceptional results.

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