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Social Value Toolkit

Social Value Toolkit image

How can community organisations across the UK prove their value amidst declining public and social sector budgets?

Does your charity measure its social impact? Does it measure the social value of its charitable activities?

To help address these questions, ECT Charity has developed a ground-breaking Social Value Toolkit.

ECT hopes the Social Value Toolkit, made possible thanks to a donation from the Monday Charitable Trust, will help community transport organisations across the UK to demonstrate the value of their work – from battling isolation and loneliness, to providing access to health and social care services.

The “social value” of an organisation’s activities is the estimated monetary value of their social impact.

Looking at existing social value methodologies, we realised there was no tool that could accommodate the uniqueness of community transport and the crucial impact it delivers in helping millions of people every year across the UK – whether in accessing key services, having a day out or simply getting to the shops.

On a daily basis, we see how community transport serves as a lifeline for many, but while anecdotal evidence is powerful, robust figures are needed.

As local councils are reducing their budgets and community services are increasingly being cut, it is essential that community transport organisations are able to measure the social value they provide in a quantifiable way. For instance, by using the Social Value Toolkit, ECT is able to show that in 2017/18, our community transport services across the UK created £1.42m in social value.

Measuring social value in this way enables community transport organisations to:

In this way, ECT hopes that this will enable the sector to continue its vital work in communities across the UK.

The Toolkit is accessible to all community transport organisations operating with a charitable purpose, which deliver community transport services. It is composed of:

The methodology used for our Social Value Toolkit was independently reviewed by the charities and social enterprise team at Buzzacott accountants. Edward Finch, Partner at Buzzacott LLP, said: “I believe that the toolkit is an excellent support for community transport organisations in demonstrating the social value their activities create.”


For further information, please contact socialvalue@ectcharity.co.uk.

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